Privacy Policy
Secure Proxy - VPN & AdBlock June 19, 2024
This Privacy Policy ("Policy") describes how the developer of Secure Proxy - VPN & AdBlock (referred to as "we", "us", or "the Company") handles the collection, use, disclosure, and protection of information from our users ("you")
Please note, this Policy applies solely to Secure Proxy - VPN & AdBlock and does not cover any other products or websites operated by the company.
We recommend that users periodically review this Policy, as it may be subject to updates. If you have opted in to receive notifications, we will inform you of any changes via email, in-app messages, or other notifications.
WE ARE NOT COLLECTING THE FOLLOWING DATA
To be transparent, here are the types of data we do not gather:
We do not track or store details about your usage of Secure Proxy - VPN & AdBlock, including the applications, services, or websites you access while using our service.
We do not log original IP addresses or server IP addresses when you use our service.
DNS queries made while connected to Secure Proxy - VPN & AdBlock are not recorded.
COLLECTED DATA
As a provider dedicated to internet privacy and security, we highly value our customers' privacy. Our operations are built on transparency and trust with our users.
We organize the information we collect into categories to explain what is collected, how it is collected, and why it is necessary for our operations.
ACCOUNT DATA
At the time of account registration, the date (e.g., 2018/09/01) is automatically recorded.
When a purchase is made, the subscription status (e.g., 2018/09/01 - 2018/10/01) is logged.
Please note: This data is solely collected for the purpose of user support.
AGGREGATED DATA
The following information is captured each time the app is launched:
Operating system data (e.g., iOS 11.3.1-10,000,000).
App version (e.g., Version 6.1_132_432908b).
Daily active user statistics (e.g., 2018/09/01-19,000,000).
User geodemographics (e.g., US-100,000,000), as provided by the App Store and Google Play Store.
These metrics help us understand our users better and enhance customer satisfaction through product development.
VPN CONNECTION DATA
During each VPN connection, the following data is collected:
- Server location (e.g., US-California server 1).
- Connection timestamps (e.g., Connected@15:30 2018/05/15).
- Error reports (e.g., Error_Userdoesnotallowconfiguration) in case of connection failures.
- Network type (e.g., 4G), monitored by an external analytics provider.
This data is used to improve our VPN service and for troubleshooting, and is AUTOMATICALLY PERMANENTLY DELETED from our systems within 96 HOURS.
OTHER INFORMATION
We collect analytics data such as app crash reports and in-app engagement while you use Secure Proxy - VPN & AdBlock.
Advertising identifiers (e.g., iOS IDFA, Android ad master identifier) are also collected.
This information supports the performance evaluation of the Secure Proxy - VPN & AdBlock app and its features, assisting in the maintenance of our free VPN service. We do not share this data with external advertisers.
For detailed information on our analytics service providers:
AppMetrica: https://metrica.yandex.com/ about/info/privacy-policy
Facebook: https://business.facebook.com/ privacy/explanation
Appsflyer: https://www.appsflyer.com/ product/data-privacy//
OUR COMMITMENT TO PRIVACY PROTECTION
We restrict data access to specific teams like support and accounting to ensure confidentiality.
VPN connection data is permanently deleted from our systems after 96 hours.
We regularly review and update our privacy practices with dedicated staff to maintain compliance with legal standards.
For any questions or requests related to privacy, please contact us at support@securevpn-proxy.com, and expect a response within 48 hours.
COOKIE POLICY
Our website uses cookies to improve our services, including:
Session Cookies: These store site preferences and login details.
Google Analytics: Used to track the performance of specific pages and the effectiveness of our advertising. For more information on Google Analytics cookies, visit:Google Analytics Cookie Policy
GDPR COMPLIANCE
Under the General Data Protection Regulation (GDPR), you have rights concerning your personal data:
Right to be Informed: You can learn about the data we collect, as outlined in this Policy.
Right to Access: Request a copy of your data, which may take up to 30 days to process.
Right to Rectification: Correct any inaccurate or incomplete data.
Right to Erasure: Request the deletion of your data, though some payment information may be retained as required by tax laws.
Right to Restrict Processing: You may pause the processing of your personal data.
Right to Data Portability: Obtain a copy of your data in a standard format, which may take up to 40 days.
Right to Object: You may object to the processing of your personal data.
Right to be Informed of Profiling: Be informed about any profiling and automated decision-making processes.
CHANGES AND UPDATES TO THIS PRIVACY POLICY
It's important to review this page periodically to stay informed of any changes to our Policy, which may be updated over time. We will post changes through our Service and note the date of the last update. By continuing to use our Service after modifications, you accept the updated Policy. Should the changes significantly impact your rights or obligations, we will notify you prominently through our Service, your provided contact details, or other effective methods.
CONTACT US
For any queries or concerns regarding this Privacy Policy, please feel free to contact us at support@securevpn-proxy.com.